Frequently Asked Questions
Building Trust
You can report your concern directly to the Ethics & Compliance Team at [email protected] or via the Trustline.
Building Trust With Each Other
Racially insensitive comments are inappropriate. If you have been subjected to inappropriate comments, where comfortable, you should address your teammate directly, help them understand how you feel about their comments and why you were uncomfortable. HR and the Ethics & Compliance Office are also available If you are uncomfortable talking directly to your coworker or the conversation is unproductive.
Age-based jokes are not acceptable in the workplace and can be seen as discriminatory. Even if the person with whom you are joking is not offended, others around you can be and interpret your comments as discriminatory.
Building Trust With Our Customers
Yes, you can accept the sports ticket without getting pre-approval if the value is below the $150 threshold and you are attending with them – this would be considered hospitality. If the value of the entertainment is above that threshold, please seek pre-approval from the Ethics and Compliance Team.
Yes, you can accept the concert ticket without getting pre-approval if the value is below the $50 threshold and you are attending with them – this would be considered a gift because the customer is not attending with you. If the gift value is above that threshold, please seek pre-approval from the Ethics and Compliance Office.
This should be disclosed here. The important thing to consider in this situation is whether there is an open opportunity or tender for this prospective business partner and/or vendor and how much the meal costs. Because you believe it is expensive and it’s a prospective partner, disclosing this is the best way to ensure it doesn’t appear that the partner only got the business because it offered benefits to our employees. This is particularly important if you are the decisions maker on whether that partner gets the business.
There is no need to report this per se but more importantly, what you should make sure not to do is interfere with the hiring process or advocate for that hire because you want to secure the CEO's business. Giving the CEO's son a job because you believe it would secure his business is not acceptable and could be illegal.
If you are supporting an organization with OneTrust’s money, then it must be approved Ethics & Compliance here.
Leave the event and make sure you document the situation to the Ethics & Compliance Office via the Trustline. Talking about price, territories, or strategic alliances with competitors is illegal and could get OneTrust into a lot of trouble.
You should immediately report this security incident to our Security Team here. Immediately reporting this can help protect OneTrust against a possible cyber-attack.
You should immediately report this security incident to our Security Team here. Immediately reporting this can help protect OneTrust against a possible cyber-attack.
Please report this to the IT department by flagging the email as Phishing via Outlook. To do so, click “Message” in the top menu, “Report Junk” and select Phishing.
You should immediately report this security incident to our Security Team here. Immediately reporting this can help protect OneTrust against a possible cyber-attack.
Building Trust With Our Business
No. All software, source code, and documentation generated or provided by Teammates, consultants, or contractors for OneTrust belongs to OneTrust. OneTrust’s code, data, and other property must remain on a OneTrust assetHere, an “asset” is a computer, storage account, or other device or application belonging to OneTrust., which means Teammates must not store OneTrust code or data on a home computer or personal storage account.
If you are an employee, customer, job applicant or marketing recipient of OneTrust, you can fill out a data subject access request (DSARs) here and we will provide you with that information.
“Getting in trouble” is probably not the right phrase, however, we ask that you speak online in a way that is socially responsible and does not confuse whether you are speaking on OneTrust’s behalf, in your capacity as a OneTurst employee, or in your individual and personal capacity. If at any point those personas are confused or blurred, it can create challenges for OneTrust that we prefer to prevent.
It is best to talk about OneTrust on your professional accounts.
Yes, for work purposes.
It is not a problem, but it may present a potential or actual conflict of interest. Why? Whether your side job creates a conflict of interest depends on the type of company you are doing the work for, the number of hours you spend doing the work, and the resources you are using to do the work. Disclosing any second or side job is your best move so that OneTrust is aware and the potential conflict can be managed. You can disclose such information here.
You should let us know through a Conflict of Interest disclosure here. Does this mean that there is a conflict? Not necessarily. Whether it is an actual conflict depends on your position and whether the position has any agency or autonomy over the OneTrust relationship. You should also have your spouse/partner disclosure this fact to their employer.
Yes, when onboarding any client regardless of whether you have worked with them before, we need to understand who they are as a company, their owners, our business justification for hiring them and make sure they conduct business ethically and legally. So when you are thinking about starting a new project with a vendor, this is the perfect time to partner with the Ethics & Compliance Office to ensure the proper checks on that 3rd party have been performed.
Working with your spouse’s company could create a potential conflict of interest and you should disclose that to the Ethics & Compliance Office. The COI disclosure form can be found here.
You may serve in your individual capacity as a member of a public board or committee. You should disclose that activity so that OneTrust is aware of this activity and the time commitment required.
Please refer to our Travel Policy for the answer to these questions. It specifies all reimbursement thresholds and reasonable travel expenses.
The Travel Policy is managed by our Finance Department.
This is possible but would be considered a charitable contribution so you should get it approved by Public Relations and Ethics & Compliance so that they understand and can evaluate how OneTrust’s resources will be used and leveraged.
Build Trust With Our World
Visit our Trust Page to learn more about our ESG efforts.