Building Trust With Our Customers
Honor Privacy
At OneTrust, we understand that the right to privacy is a human right and we must make sure that personal information we have access to is protected. Personal information means any information that identifies, describes or could be reasonably linked to a person or household. Examples of identifiers include names, identification numbers, location data, online identifiers.
We must ensure that the way we collect, process, access, use, disclose and store personal data in line with all applicable laws. . If you access personal information in the course of your job, you must ensure that you only access, collect and use personal data that you need and are authorized to handle for legitimate business reasons, and you must promptly report any actual or suspected violations of our policies, data breaches or other risks to personal data. Everyone is obligated to follow global privacy laws and the OneTrust Privacy Policy.
To learn more about how we honor privacy, check out our Privacy Policy. To report actual or suspected breaches email [email protected]
Keep Information Secure
OneTrust’s systems contain highly sensitive information belonging to OneTrust, our customers and our partners. Our employees, customers, and partners trust us to keep this information safe and secure. One of our top priorities is ensuring the confidentiality, integrity, and availability of the information our teammates, customers, and partners have entrusted to us.
Each of us must prevent unauthorized access to sensitive information. Likewise, we must use OneTrust assets—computers, mobile devices, etc.—for proper business purposes and with discretion when in public settings.
To learn more about your responsibilities check out our Information Security Policy and Acceptable Use Standard.
Don't Bribe
Winning and preserving customers’ trust every day is more important than any benefit we might get from doing business improperly. In some parts of the world, paying bribes to get business may be something that others do. We prohibit them. We would rather lose the business than secure it through a bribe, kickback, or other improper benefit.
Corruption can take many forms, but is most commonly found in:
Slush funds are hidden accounts that are kept off of the accounting books and used to make secret, off-the-record, payments.
This category includes all varieties of dishonest transactions, recordkeeping, and reporting that steal from the company or involve deception or false transactions.
Bribery, kickbacks, slush funds, fraud, misrepresentation, or any other type of fraudulent or corrupt practices are not allowed or tolerated within OneTrust, by OneTrust employees, or by individuals and companies OneTrust partners with.
To learn more about how we prevent bribery and corruption, check out our Anti-Bribery and Corruption Policy
Be Responsible with Gifts, Travel & Hospitality
It’s a common business practice to build partner relationships through meals, entertainment, and modest gifts. But gifts, meals, or trips that are extravagant or lack transparency or a legitimate purpose may be viewed as bribes or as simply inappropriate. These things erode trust and harm our business. Likewise, paying for third-party travel may be proper when tied to a valid business purpose. We never give or receive them if there is a promise — or even a suggestion of a promise — of favoritism or action in return.
File a Gifts & Hospitality Disclosure form.
To learn more about how to be responsible with gifts, travel and hospitality, check out our Global Gifts & Hospitality Policy.
Compete Fairly
Competing fairly with other businesses and competitors Builds Trust with our customers by giving them products and services at a fair price. We cannot take actions or make agreements with our competitors that could—or could be seen as—illegally limiting competition or a customer’s choice, including fixing prices or rigging bids to win against competitors. Never discuss pricing or OneTrust’s confidential business information with competitors, or even in the same room as competitors.
If a competitor gives you confidential information about their pricing or business, you shouldn’t share it with others and you should report the situation to the Ethics & Compliance team.
